FAQs

Frequently Asked Questions

Orders & Shipping

How long does processing take?
All orders are hand-inspected and dispatched within 1–2 business days from our Houston sanctuary.

What are your shipping rates?
Standard shipping (3–5 business days) is a flat $10, and complimentary on all domestic orders over $150. Priority shipping (1–2 business days) is calculated at checkout based on location.

Do you require a signature on delivery?
To protect your investment, orders over $500 require a signature upon delivery.

Returns & Exchanges

What is your return window?
We accept returns and exchanges within 7 days of the delivery date. Items must be unworn, unwashed, and returned with all designer tags and signature packaging intact.

Can I return fashion jewelry?
For hygiene reasons, earrings must be returned in their original sealed pouch. Any sign of wear will disqualify the item for a refund.

Is there a fee to return an item?
Exchanges ship free. Returns for refund carry a flat $10 restocking fee, deducted from your final refund.

How do I start a return?
Visit our Online Return Portal with your order number and zip code, select the items to return, and print your prepaid label. See our Shipping & Returns page for full details.

Products & Fit

What makes Attico different?
We are an everyday luxury label — natural, considered fabrics like silk, linen, Pima cotton, and merino wool, cut into versatile silhouettes designed for daily rotation rather than a single occasion.

How do I care for my pieces?
Each fabric has its own ritual. Visit our Product Care page for full guidance by material.

I’m not sure how to style a piece — can you help?
Absolutely. Visit How to Style a Look? for our styling notes on every category.