The Art of the Unboxing
At Attico, we believe the luxury experience begins the moment your order is placed. Each selection is hand-inspected, wrapped in our signature sustainable tissue, and scented with our house fragrance before leaving our Houston sanctuary.
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Processing Time: All orders are prepared and dispatched within 1–2 business days.
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Complimentary Shipping: We are pleased to offer complimentary standard shipping on all domestic orders over $150.
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Shipping Rates:
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Standard (3-5 Business Days): $10 flat rate for orders under $150.
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Priority (1-2 Business Days): Calculated at checkout based on location.
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Signature Required: To ensure the security of your high-value investment, all orders over $500 will require a signature upon delivery.
Returns & Exchanges
Finding Your Perfect Fit
We want your Attico pieces to be the most cherished items in your wardrobe. If a selection does not meet your expectations or requires a different size, we invite you to initiate a return or exchange within 7 days of the delivery date.
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The Condition: To maintain our standards of everyday luxury, returned items must be in their original, unworn, and unwashed condition with all designer tags and signature packaging intact.
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Jewelry Policy: For hygiene and quality assurance, earrings must be returned in their original sealed pouch. Any sign of wear will disqualify the item for a refund.
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Complimentary Exchanges: We offer free shipping on all exchanges to ensure you find your "forever fit" without additional friction.
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Returns for Refund: A flat $10 restocking fee will be deducted from your final refund to cover the carbon footprint of the return journey and the processing of your delicate garments.
How to Initiate a Return
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Visit our [Online Return Portal] with your order number and zip code.
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Select the items you wish to return and print your prepaid shipping label.
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Drop your package at any authorized carrier location.
The Attico Guarantee
"Quality is our foundation. If a piece arrives with any imperfection or damage due to transit, please contact our Concierge at hello@shopattico.com within 48 hours. We will prioritize a replacement or repair to ensure your collection remains flawless."